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Frequently Asked Questions: Bulk Messaging Infrastructure & Routing
Security & Sender Authority
1. Will my personal number get banned using BlasterPro?
No, your personal number is completely safe. BlasterPro routes your mass messages through our own dynamic pool of local server numbers. Your private device is never connected to the bulk deployment, meaning zero risk of account bans on WhatsApp, Telegram, LINE, or Zalo.
2. What sender ID will receivers see?
Your audience will see localized, rotating numbers. For example, WhatsApp campaigns into Malaysia use standard +601 prefixes. For Telegram, LINE, and Zalo, we use strategic system nicknames and rotating IDs to keep your open rates high and your messaging looking natural.
Cross-Border Campaigns
3. Can I blast messages to international markets?
Yes. You can scale across ASEAN effortlessly. Just upload your list. Our built-in Auto Country Code Converter instantly formats international numbers (like 601 for Malaysia, 65 for Singapore, or 62 for Indonesia) so your messages route perfectly without manual data cleanup.
Credits & Pricing
4. Do my credits expire if I don't use them?
No. Your credits never expire. Packages start at RM80, and you keep what you buy forever. This gives you full control to run campaigns when the timing is right for your business, without worrying about artificial deadlines.
5. When do I get my campaign reports?
Your full Excel delivery report is ready exactly 48 hours after your campaign finishes. This ensures we capture accurate, finalized data directly from the mobile networks.
6. Do I pay for bounced or undelivered messages?
Never. If a message doesn't deliver (e.g., the number is invalid or they don't have the app), our system detects it. At the 48-hour mark, you receive an automatic, instant refund for every failed message directly back into your credit balance.
7. Why track delivery success instead of read receipts?
Apps like WhatsApp and Telegram use strict encryption, which makes read receipts highly inaccurate for bulk sending. We track hard delivery metrics (SUCCESS vs. FAIL) so you know exactly how clean your database is, guaranteeing our 95% delivery rate is based on facts, not guesswork.
System Capabilities
8. Can I reply to users directly inside BlasterPro?
No, BlasterPro does not have a two-way chat inbox. It is built strictly for high-speed, bulk broadcasting. To capture leads and handle replies, simply include a direct link in your message that sends users straight to your landing page, WhatsApp inbox, or customer service funnel.
